Cleets Pty Ltd – Terms and Conditions of Sale
Effective Date: 23 April 2025
ABN: 58 646 990 874
Email: info@cleets.net
Phone: 0412 335 485
1. Definitions
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Supplier: Cleets Pty Ltd.
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Customer: The entity purchasing goods from Cleets.
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Goods: Items listed on the Purchase Order and Invoice.
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Purchase Order (PO): A formal request for supply issued by the Customer.
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Sales Invoice: The tax invoice issued by Cleets after PO acceptance.
2. Governing Terms & Conditions
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These are the only binding terms unless otherwise agreed in writing or required by law.
3. Quotations & Purchase Orders
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All quotations are valid for 14 days unless stated otherwise.
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Orders must reference the quotation and specify quantities, descriptions, and delivery address.
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Issuing a PO implies acceptance of these terms.
4. Payment Terms
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Goods are dispatched only after full payment, unless otherwise agreed.
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Payments must be made via bank transfer to the account listed on the invoice.
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Title to goods remains with Cleets until payment is received in full.
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Late payments may lead to order cancellation or recovery actions.
5. Delivery & Risk
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Delivery timelines are estimates and not binding.
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Risk transfers to the Customer upon delivery.
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Cleets is not liable for delays due to issues beyond control (e.g., customs, freight delays).
6. Warranty
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2-month warranty from date of delivery for defects in materials and workmanship.
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Warranty covers only goods that are properly handled, installed, and maintained.
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Claims must be submitted in writing with proof of purchase.
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Cleets may repair, replace, or refund defective items.
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Warranty excludes:
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Misuse or incorrect installation
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Normal wear and tear
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Clearance or second-hand goods
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Return freight is the Customer's responsibility unless agreed otherwise.
7. Inspection & Acceptance
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Customer must inspect goods on delivery and report issues within 48 hours.
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Failure to report within 48 hours implies full acceptance.
8. Passing of Property & Risk
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Risk passes on delivery.
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Title remains with Cleets until full payment is received.
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Goods must be stored securely and clearly identified.
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Cleets reserves the right to recover unpaid goods and inspect Customer premises.
9. Force Majeure
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Cleets is not liable for delays or failure due to causes beyond its control (e.g., natural disasters, supply chain disruptions, government actions).
10. Installation
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Installation is not included unless specifically agreed.
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Cleets is not responsible for third-party installation outcomes.
11. Part Deliveries
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Orders may be delivered in parts. Each part is treated as a separate sale.
12. Specifications
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Product specifications may change for improvement without affecting functionality.
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Customers are responsible for confirming specifications before ordering.
13. Validity of Pricing
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Prices are subject to change due to exchange rates, freight, or material costs.
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Formal quotations are valid only within their stated period.
14. Default of Buyer
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If the Customer breaches terms or fails to pay:
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Cleets may withhold supply or reclaim goods.
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All recovery and legal costs are borne by the Customer.
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15. Limitation of Liability
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Cleets excludes liability for indirect losses (e.g., lost profits).
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Total liability is limited to refund, repair, or replacement.
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Customer indemnifies Cleets against third-party claims related to misuse.
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No warranties apply beyond those explicitly stated.
16. Restocking Fee
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A 10% restocking fee may apply to returned goods.
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Goods must be in resalable condition with packaging intact.
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Special-order items are non-returnable.
17. General
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Cleets may update these terms without notice.
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Governed by the laws of the relevant state or territory where the order is accepted.
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Disputes will be handled in that jurisdiction.